Introduction
MySAU is an online portal for students, faculty, and staff at Southern Arkansas University (SAU). It provides access to a range of academic, administrative, and personal resources, including class schedules, grades, financial information, and campus communications. This guide will walk you through the process of accessing and using MySAU, as well as troubleshooting common issues.
What is MySAU?
MySAU is the official online portal for Southern Arkansas University, offering various features for:
- Students: Access academic records, register for classes, view grades, and manage financial aid.
- Faculty: Manage course materials, post grades, and communicate with students.
- Staff: Access administrative tools, manage payroll information, and view internal communications.
How to Access MySAU
1. Visit the MySAU Login Page
Navigate to the MySAU login page to start the login process.
2. Log In to Your Account
- Enter Your SAU Username: Input your SAU username. This is usually provided to you upon enrollment or employment.
- Enter Your Password: Type in your password. Ensure it is correct and case-sensitive.
- Click ‘Log In’: Press the ‘Log In’ button to access your account.
3. Complete Security Verification (if applicable)
If additional security steps are required, such as entering a verification code sent to your registered email or phone, follow the instructions to complete the verification process.
Features of MySAU
1. For Students
- Class Schedules: View and manage your class schedule, including course times and locations.
- Grades and Transcripts: Access your grades, review academic progress, and request transcripts.
- Financial Aid: Check the status of your financial aid, manage scholarships, and view billing information.
- Registration: Register for courses, add or drop classes, and view registration holds.
2. For Faculty
- Course Management: Post grades, manage course materials, and communicate with students.
- Academic Records: Access and review student records and academic performance.
- Class Rosters: View class rosters, including student contact information and attendance.
3. For Staff
- Administrative Tools: Access tools for managing administrative tasks and internal communications.
- Payroll Information: View and manage payroll information, including pay stubs and direct deposit details.
- Internal Communications: Stay updated with campus announcements and internal news.
Troubleshooting Common Issues
1. Forgotten Username or Password
- Forgot Username: Use the “Forgot Username” link on the login page. Follow the instructions to recover your username.
- Forgot Password: Use the “Forgot Password” link to reset your password. You will need to provide your email address or answer security questions.
2. Account Access Issues
- Incorrect Credentials: Ensure you are using the correct username and password. Check for any typing errors and verify that Caps Lock is off.
- Account Lockout: If your account is locked due to multiple failed login attempts, contact SAU IT support for assistance.
3. Technical Difficulties
- Browser Compatibility: Ensure you are using a supported web browser. Clear your browser’s cache and cookies if you experience issues.
- Site Maintenance: Check for any scheduled maintenance that might affect access. Contact support if problems persist.
Additional Resources
- SAU IT Support: For help with login issues or technical support, visit the SAU IT Support page or contact the IT Help Desk.
- Help Guides and FAQs: Access the SAU Help Desk for detailed guides and answers to frequently asked questions.
Conclusion
MySAU is a valuable tool for managing various aspects of your academic and administrative needs at Southern Arkansas University. By following the steps outlined in this guide, you can efficiently access and use the portal, manage your tasks, and resolve common issues.
For further assistance and more detailed information, visit the MySAU login page and explore the available resources.